Managing the expectations of external stakeholders in construction projects

Chan, A P C and Oppong, G D (2017) Managing the expectations of external stakeholders in construction projects. Engineering, Construction and Architectural Management, 24(5), pp. 736-756. ISSN 0969-9988

Abstract

This paper presents the diverse expectations of external stakeholder groups in construction projects showing that expectations could be used to promote equitable value optimization in projects, enhance needs fulfillment, and facilitate the evaluation of external stakeholder satisfaction.

Item Type: Article
Uncontrolled Keywords: review; management strategy; construction projects; stakeholder management; expectations; external stakeholders
Date Deposited: 11 Apr 2025 15:09
Last Modified: 11 Apr 2025 15:09