Sustaining architects' and engineers' motivation in design firms: An investigation of critical success factors

Purpose - The overall intent of this research is to identify critical factors influencing architects' and design engineers' (AE) motivational level in design firms. Design/methodology/approach - Motivational theories from the literature on organizational behaviour were examined to identify possible attributes influencing motivation. These attributes were put together in a questionnaire survey of architects and engineers in Northern Ireland design practices. Using factor analysis and regression modelling, four critical factors were identified. The model was validated to determine how well the factors can predict the AE motivational level. Findings - The results show that the four factors are favourable project working condition, organisational support, design process efficacy and effort recognition. Practical implications - Design firms and their managers play an important role in ensuring that their designers are motivated in completing their project. Originality/value - Owners and managers of design firms can use the identified factors to improve the motivation of their architects and design engineers, thus developing a quality workforce.