The use of formalised risk management approaches by UK design consultants in conservation refurbishment projects

Purpose - The purpose of this paper is to examine the extent and nature of use of formalised risk management tools and techniques by UK design consultants - chartered architects and chartered building surveyors - in conservation refurbishment projects. Design/methodology/approach - Following a review of risk management literature, a detailed questionnaire is prepared and considered by a focus group. Post-revision, nearly 700 postal questionnaires are distributed to chartered architects and chartered building surveyors specialising in conservation work in the UK. The questionnaire contains Likert-scale and closed-end questions. Response data is analysed using SPSS software. Findings - The results highlight the divergent approaches employed by UK chartered architects and chartered building surveyors specialising in conservation refurbishment work, suggesting that a harmonised risk model would be appropriate and should be developed. Originality/value - The results make an important contribution to understanding the dynamics within this under-researched area of professional activity.