Benchmarking contractor selection practices in public-sector construction: A proposed model

Benchmarking of best practices has proved useful in the business and manufacturing sectors. However, benchmarking is not established in the construction industry in general and in government organizations in particular. A study of the contractor selection methodologies used by various clients confirms the multiplicity of approaches in practice. This paper aims at identifying some relevant best' practices and highlighting innovative' contractor selection approaches that have been used by large public clients. A co-operative' and non-competitive' conceptual benchmarking model is formulated and presented with a view to encouraging continuous improvement in contractor selection for construction projects.