Diffusing building information management-knowledge integration, mechanisms and knowledge development

Building Information Management (BIM) is a systemic inter-organizational innovation predicted to have a great impact on the efficiency of the construction process. An enabler for its diffusion is knowledge integration (KI). This research investigates KI mechanisms used by a Concrete Reinforcement Supplier and its customers in the diffusion of BIM and BIM-related solutions. The research employs a qualitative approach with multiple data-collection methods at two different points in time. BIM diffusion and KI are viewed here as emergent and iterative processes, understood from a supplier perspective. The research examines the interaction between context, content of the diffusing innovation and the diffusion process. Knowledge development from the KI process has been assessed by exploring the interaction between (1) domain-specific knowledge, (2) procedural knowledge and (3) general knowledge, complementing the established emphasis on tacit and explicit knowledge found in relevant construction management research. The findings indicate that general knowledge needs to be high for increased BIM diffusion and the research raises the need to develop procedural knowledge both from a practical and research perspective.