Factors affecting success in network applications in a developing country

In the absence of any method of measurement by which the impact of network planning on profitability can be assessed, it is hypothesized that user satisfaction offers a 'subjective' measure of success in network applications. Various implementation characteristics and success as defined above were measured in a sample of construction companies in a developing country. The data collected indicated that neither site managers nor head-office planners were totally satisfied in most respects; further, the entire phenomenon of network planning and control was perceived differently by site managers and planners. Statistical analysis indicated that the degree ofdetail and the mode ofpresentation; the duration and extent of usage; site autonomy and the degree of formalization in site manager - head-office planner relationships; the extent of R & D activities; and finally the reason why networks were introduced in the first place seemed to affect success in network implementation.