Kumaraswamy, M; Mahesh, G; Mahalingam, A; Loganathan, S and Kalidindi, S N (2017) Developing a clients' charter and construction project KPIs to direct and drive industry improvements. Built Environment Project and Asset Management, 7(3), pp. 253-270. ISSN 2044-124X
Official URL: http://dx.doi.org/10.1108/BEPAM-02-2017-0013
Abstract
This paper shows that the charter and key performance indicators are outcomes from an industry-led self-improvement initiative that launched with building construction clients at the forefront, rather than a top-down imposition from government.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | India; KPIs; clients' charter; construction clients; construction industry institute; industry improvement initiative |
| Date Deposited: | 11 Apr 2025 13:54 |
| Last Modified: | 11 Apr 2025 13:54 |