Project management and performance strategies

Purpose of the research is to prove that the realized performance, as one of the 4R’s, between clients and contractors is strategic and offers a better perspective on the service delivery expectations of both parties. The client and contractor should both develop a mind shift from profit orientation to service orientation, delivering a service together with a project and ensure sustainability. The contractor should place more emphasis on those elements that contribute to the successful completion of a project. The methodology was the sending of a structured questionnaire to a selected group of Quantity Surveyors, Engineers, and Construction/Project Managers to determine their current relationship situation on projects. The findings/results showed that team development, trust, commitment, communications skills and processes, were been mentioned as issues in the performance between parties involved on a project. These issues can improve realized performances between contractors and their clients. The practical implication is that project managers or other professions acting as a project manager should place more emphasis on the strategic elements: Realized performances, Relationships, Risk management and Recommendations to ensure successful completion of projects in a competitive market environment, with the use of communication and thus ensure sustainability.