Techniques for the utilisation and management of post occupancy evaluation data by non-experts

In the past thirty years, the sector of Architecture, Engineering, and Construction (AEC) has been primarily influenced by two major developments: the advent of the information age, and the continually increasing attention paid to sustainability, in the face of what has now been increasingly accepted as the climate emergency. These two developments have run largely in parallel. In addition, the impact they have on the design process has focused almost exclusively on experts: planners, architects, engineers, and other construction professionals, with relatively little attention paid to the contribution non-experts can make in their capacity as building users, consumers, and stakeholders. The overall aim of the collected works presented here is the development of a framework for the collection, processing, presentation, and archiving of Post-Occupancy Evaluation (POE) data in order to allow its effective use by non-experts, thus acting as a Decision Support System (DSS) and ultimately contributing to the enhancement of building design and performance.