Post occupancy evaluation of facilities in Nigerian private universities: A case study

Post occupancy evaluation has widely been used in assessing user needs of buildings in developed countries; however, it is rarely adopted by built environment professionals in Nigeria due to the dominance of reactive approach to maintenance. An investigative approach to post occupancy evaluation of facilities within the context of a Nigerian private university was explored. Data collection was based on a comprehensive survey through self-administered questionnaires in which users (students and staff) of the building were asked to report on their perceptions and experience of the facility and second data at organisational level was collected by personal interviews with the senior administration of the university. The survey Reports a case study carried out in respect of the College of Science and Technology (CST) building located at Covenant University in Ogun State, Nigeria. The application of this user satisfaction survey identified areas of deficiency in areas of maintenance and renovation.