Change management and human resource management as potential success areas for knowledge management implementation within the Libyan banking sector

It has been widely acknowledged that the role of senior management commitment, information technology, change management, human resource management, and knowledge management processes (in term of knowledge management implementation) is an essential consideration for any company wishing to exploit these issues and manage their holistic knowledge assets. This paper presents research undertaken within the Libyan banking industry using a real estate investment bank specialising in the construction industry; and uses the Capability Maturity Model concept as a context for knowledge management implementation. This paper explains the knowledge capturing process vis-à-vis understanding the user requirements of change management, human resource management, and knowledge management implementation within the context of the Libyan banking industry.