Knowledge management as a stress mediator

The last decade has seen an upsurge in the recognition of job stress as a significant occupational health problem. Much research has focused on job stress in other industries, but construction lags behind these leading efforts. A key stressor within many organisations may be the accessibility and sharing of knowledge within the enterprise. Within this paper we focus on the link between knowledge management (KM) and the impact of KM approaches on the people within the enterprise i.e. engendering hardiness. The findings from an extensive literature review indicates that within the construction industry we do not as yet fully embrace "soft issues" and therefore extract the full value from them in terms of reducing stress within the enterprise.