Framework for identification of factors affecting construction crew motivation and performance

Construction researchers have long had difficulties identifying motivational factors and situational and contextual factors affecting crew motivation and performance. The two main objectives of this paper are to define a methodology to identify the factors affecting construction crew motivation and performance and to bridge the gap in construction research by exploring more recent motivational concepts that have been introduced and advanced in nonconstruction domains. This paper presents a general review of motivation literature, applies recent advancements in motivation research from nonconstruction disciplines, and presents a case study to illustrate the proposed methodology and findings from data analysis. Because of the limitation in the sample size of craft survey respondents, the results of the case study should not be generalized to the entire construction industry. This paper makes three contributions: first, it provides a comprehensive set of factors affecting crew motivation and performance; second, it presents a novel methodology for identifying and measuring motivational factors at both the individual and crew levels; and third, it defines a methodology to evaluate and rank critical factors and factors with a high potential for improvement in construction crew motivation and performance and to evaluate the differences between the perspectives of supervisors and craftspeople on the identified critical factors.