Effects of CM/GC project delivery on managing process risk in transportation construction

Teams that deliver complex transportation construction projects need tools that manage risk and allow for successful delivery. Construction manager/general contractor (CM/GC) project delivery is an alternative method that furnishes public agencies with an attractive option for delivering projects in a less adversarial and more constructive manner by involving the contractor during the design phase. This paper identifies the effects of CM/GC delivery on construction process risk. Owners, contractors, and design engineers with sizable CM/GC experience on transportation-related projects were surveyed to identify differences in the perception of CM/GC processes, especially compared to design-build and design-bid-build project delivery methods. The perceived benefits and disadvantages regarding quality, schedule, cost control, and collaboration/flexibility are discussed. The benefits include strategies for robust process risk management and successful project delivery, while the disadvantages expose barriers of implementation that must be overcome. Ultimately, this research identifies differences in how project teams value CM/GC processes with regard to minimizing construction process risk, thus enabling teams to more effectively facilitate unity and strengthen the CM/GC process.