The case for value management in the UK public service sector

Value management is an innovative service, well recognised in the manufacturing and construction sectors. However, its use by the service sector generally and local government in particular is virtually unknown. It is proposed, as a part of ongoing PhD research, that basic service functions are thoroughly explored in a workshop environment by a project team, using innovative tools to add value to meet stakeholder requirements. This study has been conducted at an opportune time in parallel with the enactment of Scottish Best Value legislation (Local Government Act 2003) which stipulates that local government must pay due regard to the economy, efficiency, effectiveness and equal opportunities in the provision of services to achieve Best Value. The research involves the study of all Scottish local authorities to explore how they define and conduct projects. The general benefits associated with using value management in projects as well as the specific benefits to be reaped in local government services from use of such a management tool are analysed and discussed through ten supporting factors. There is an a priori case that this will indicate the scope and likely project opportunity points for the application of value management to achieve the requirements of Best Value. A case study and desk study supplement a questionnaire to support the findings at this stage of the research.