Project management process quality: A conceptual measurement model

A distinction is made between the quality of a product and the quality of the project management process on construction projects. This research focuses on quality in the project management process and seeks to establish the nature and significance of the relationship between quality in the project management process and project performance. The motivation for the research is drawn from the need to understand the influence of project management on project performance. Here a conceptual model to measure project management process quality is presented and shows that such a model can be used to develop a causal model that can relate project management process quality and project performance.