Investigating the impact of contractor's performance on the success of Jordanian residential construction projects

This research provides decision makers with vital insights regarding the impact of contractor performance on the success of residential construction projects in Jordan. Adopting a quantitative research design and structural equation model, 100 valid returns were obtained from a questionnaire-based survey, which included five main factors: soundness of business and workforce, planning and control, quality performance, past performance, and overall project success. Results revealed that contractor’s quality performance has the highest impact on project success, followed by soundness of business and workforce, planning and control capabilities, and past performance. Additionally, results showed that past performance has no influence on quality performance while soundness of business and workforce impacts planning and control strongly, which significantly impacts quality performance. Moreover, soundness of business and workforce and past performance are weakly correlated. These findings could aid clients and contractors in prioritizing the criteria of the prequalification process.