Watson, P and Chileshe, N (1998) Total quality management (TQM) and the importance of the post-modernist paradigm. In: Hughes, W. (ed.) Proceedings of 14th Annual ARCOM Conference, 9-11 September 1998, Reading, UK.
Official URL: https://www.arcom.ac.uk/-docs/proceedings/ar1998-1...
Abstract
The paper draws upon a thorough literature review and empirical field research and is based upon an in-depth analysis and evaluation of the 'true requirements' for a successful TOM implementation process. For example the holistic nature of TOM and its dependence on a morphogenic cultural change process, more in tune with the 'Post-Modernist Paradigm' are identified for construction related enterprises.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | morphogenic change processes; morphostatic change processes; TQM - total quality management |
| Date Deposited: | 11 Apr 2025 12:24 |
| Last Modified: | 11 Apr 2025 12:24 |