Social infrastructure project success criteria: an exploratory study

Although many studies have identified project success criteria in various contexts, few have attempted to identify the criteria for social infrastructure projects (SIPs). To bridge the research gap, a questionnaire survey was conducted in Malaysia to collect the opinions of 146 construction practitioners regarding the level of agreement of success criteria for SIPs. Six SIPs criteria were identified: time, cost, quality of construction, location of construction, client satisfaction and public satisfaction. The criteria were explored using Principal Component Analysis (PCA). The findings reveal that a SIP's success evaluation framework consists of two components: classical criteria and modern criteria. The empirical framework forms a structure for evaluating the success of SIPs, thereby enhancing the social capital of developing nations.