Exploring the relationship between failure factors and stakeholder coordination performance in high-rise building projects: Empirical study in the finishing phase

Purpose: This study aims to discover the impact of failure factors on stakeholder coordination performance (SCP) in the finishing phase of high-rise building projects. Design/methodology/approach: Firstly, this study identifies potential failure factors affecting coordination performance as well as criteria for measuring SCP in the finishing phase of high-rise building projects. Afterwards, a survey questionnaire is designed to collect data from high-rise building projects in Vietnam. Using the factor analysis method, the study discovers the failure constructs. A structural equation model is then built to uncover the relationships between failure constructs and SCP. Findings: The study identified four failure constructs which could significantly affect SCP, namely traditional adversarial relationship (TAR), incompetent parties (IP), poor project planning and organization (PPO) and delays of parties toward construction works (DP). The developed model indicated that TAR, PPO and IP significantly affected stakeholders' coordination performance in the finishing phase of high-rise building projects. Originality/value: The results of the study fill the gap in knowledge by discovering the causal relationships between failure constructs and SCP in high-rise building projects. The results might provide an initial guideline for stakeholders during the finishing phase of high-rise building projects to enhance their coordination performance.